Needforslots Privacy Policy

This Privacy Policy applies to Neroblanko Tech B.V. (company number 164789, incorporated in Curaçao), the operator of needforslots.com under Curaçao Gaming Authority licence OGL/2024/790/0272. It sets out the categories of personal data we collect, the purposes for which we process it, who we share it with, how long we keep it, and the rights available to you. Neroblanko Tech B.V. is not established in Canada, and Canada is a restricted jurisdiction under our Terms and Conditions. Processing is carried out in accordance with the operator’s own data-handling commitments and applicable Curaçao law.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification documents include a government-issued passport or national identity card, proof of address such as a utility bill, and copies of any debit or credit cards used to deposit. We also collect gameplay data covering deposits, withdrawals, bets placed, session times, and game choices, as well as device and network data such as your IP address, browser type, operating system, and device identifiers. Cookies and similar technologies are used for site functionality and analytics.

How we use your information

We process your personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We use it to meet regulatory obligations under our Curaçao Gaming Authority licence, including identity verification, age verification, anti-money laundering checks, and transaction monitoring. Personal data is also processed for security and fraud prevention, including detecting duplicate accounts and investigating suspicious activity. Where you have opted in, we use contact details to send promotional communications; you may withdraw that consent at any time through our support team.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data is disclosed to the Curaçao Gaming Authority and to law enforcement or regulatory bodies where we are legally required to do so. We may share data with affiliated companies within the Neroblanko Tech B.V. group, including sister brands operating under the same licence. Customer data is not sold to third parties.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable under our operating licence. KYC documents and identity verification records are kept for the same minimum period. Certain data may be retained for longer where an ongoing legal obligation, dispute, or regulatory inquiry requires it.

Your rights

You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate or incomplete data. You may request erasure of your data where no legal retention obligation applies. You have the right to restrict processing in certain circumstances, and to object to processing carried out on the basis of legitimate interests. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact us using the details in the section below.

Contact us

Privacy queries and data subject requests can be directed to our support team at [email protected] or to [email protected] for account-specific matters. No dedicated Data Protection Officer is named for this operator; all privacy correspondence is handled through those addresses. We will respond to requests within a reasonable period and keep you informed of the status of your case.